mappa
Tourist rentals in centre of Bologna
Apartment

Booking procedure - Deposit and Contract

 
When everything has been cleared by e-mail with us, in order to confirm your stay, please fill in our automatic form 'Booking Request'. You will be required to accept the content of our Terms and Conditions to submit the form.
In a short time you will receive a confirmation note by email with all the contractual information. You will agree to be bound by the contract replying positively at the same email. From that moment, within a few days, you have to pay a Deposit to secure your reservation (30%, but not less than 200.00 Euro in all cases). The contract shall be immediately effective in the case a deposit is not required or as of the date of the deposit payment if it is required. After your confirmation through the booking form we will consider no more available for any other guest your desired period even if the payment procedure takes some days. We will keep under control the procedure by e-mail. In any case your stay will be secured only on receipt of the Deposit (when required). We cannot give you the key of the apartment if the Total Rental Amount has not been completely paid and received.

Balance
 
We will send a receipt email of the payment and normally at this point you will have received further details and arrival instructions. We will notify any outstanding balance to pay in cash on arrival.
Without otherwise agreed, the apartment's keys will be handed over on arrival. In any case don't worry: we will arrange everything by e-mail before your arrival. In the same way, we will arrange the way to drop-off the key on departure. The rental amount covers a stay from 15:30 on the day you arrive but we will try to arrange a different time especially if you are going to come by train or plane. Your stay ends at 10:30 on the morning you leave.

Payment method
 
The best way to pay the required deposit is by a bank wire transefr (only SEPA payments). Alternatively it ispossible to pay via credit card: we have an account on Paypal.com. Learn more at http://www.paypal.com. Only for payments via mailed checks and non SEPA bank tranfer orders we ought to add 5% to cover the bank charges (*). Paypal payments and SEPA bank wire transfer need no extra fees. If eveything is cleared with the dates, the home facilities offered, and you have decided to spend part of your holiday in our Symphony 12, please click the button below: you will see the Booking Request form to fill in. At the end, submitting it, you will confirm the Booking Request and acceptance of our Terms and Conditions, and in a few hours we will send you an e-mail message with the exact price calculated, the complete data, bank details to complete our contract.
   
 
(*): We reserve to accept your currency depending on the possibility of our bank to exchange it.
legal notice
Our Blog